Your phone system. Without the phone system.
Voice menu, opening hours, forwarding to your branches and the office number on your mobile. Keep your number and pay CHF 19.90 per month, no lock-in.
- No hardware
- Ready in 48 hours
- Cancel monthly
- Incoming+41 79 ••• •• 18calls the company number
- Opening hoursOpen nowMon–Sat 8:00–18:30 · public holidays excluded
- Voice menu«Press 1 for Zurich, 2 for Geneva»the caller presses 1
- ForwardingZurich branchrings in the shop and on the mobile
- AnsweredConnected after 6 secondsno call lost
Don't take our word for it. Give us a call.
This is a real Telefonzen phone system, set up like a company with several branches. Call and hear exactly what your customers will hear.
- 1Hear the greeting and the menu
- 2Press a key from 1 to 4
- 3Hear the hold music and the transfer
- 4Hang up: we get the email alert
On a computer? Scan with your phoneAll included
Everything a phone system does. And much more.
No paid add-ons for the essentials. You change everything yourself in the customer portal, in a minute, even from your phone.
Voice menu (IVR)
«Press 1 for…». Several levels, your own recordings or ours, direct dial.
Opening hours & holidays
Two time slots per day, public holidays ready, open/closed switch for vacations.
Forwarding to branches
Calls go to another number or to a mobile, with a hold message and a second attempt.
Queues & groups
Ring everyone at once, in order or in turn. Your own hold music while the customer waits.
Mobile app
The office number on your smartphone, anywhere. Up to 5 devices per line.
Missed call alerts
Instant email when nobody answers or a caller hangs up in the queue – with a call-back button.
Voicemail by email
Messages arrive as audio by email. Also listen by phone with *97.
Call log & recording
Every call in, out and missed. Call recording when you need it.
For your industry
Set up the way you work.
Every business takes calls differently. Here is how we set it up for a few – for yours, we do it together.
Pharmacies
The voice menu sorts the requests; the call only goes to free staff, mobiles included.
«Central Pharmacy, good morning. Press 1 for orders and medicine availability…»
See how it worksHair & beauty salons
The call goes to a free colleague or to the app; nobody has to stop a treatment.
«Welcome to Salon Bellezza. Press 1 to book or move an appointment…»
See how it worksMedical practices
The queue holds callers with a message and connects them one by one.
«Station Group Practice, good morning. Press 1 to book or cancel an appointment…»
See how it worksDental practices
The call rings at reception and on the mobile; if nobody answers, there's a message.
«Dr. Meier's dental practice, good morning. Press 1 to book or move an appointment…»
See how it worksRestaurants & bars
Till and mobile ring together; if nobody answers, hold music plays.
«Restaurant Sonne, good evening. Press 1 to book a table…»
See how it worksHotels & B&Bs
The first key picks the language: the menu continues in German, French or Italian.
«Hotel Bellevue, welcome. Press 1 to book a room…»
See how it worksGarages & trades
The landline rings in the app: you answer on site with the company number.
«Garage Müller, good morning. Press 1 for service, repairs or vehicle inspection…»
See how it worksFiduciaries & law firms
The menu leads to the right department; anyone who knows the extension dials it directly.
«Keller Fiduciary Ltd, good morning. Press 1 for accounting and payroll…»
See how it worksShops with branches
One single number on the website, Google and flyers; the menu does the rest.
«Welcome to Casa Stile. Press 1 for our Zurich branch…»
See how it worksReal estate & property management
The company number rings in the app, even during viewings.
«Central Real Estate, good morning. Press 1 if you are a tenant and want to report damage…»
See how it worksHow it starts
Ready in 48 hours. No technician.
Tell us how you take calls today
A 10-minute chat: who answers, at what times, where calls should go. If you already have recordings, send them over.
We set everything up
A new number or your current one, ported. We prepare menu, hours, forwarding and lines – you check and approve.
Call from wherever you like
Install the app or plug in a desk phone. From then on you change everything yourself in the customer portal.
The comparison
Why pay more for less?
Pricing
One price. Everything in.
No activation fee, no equipment rental, no lock-in.
Telefonzen
CHF19.90per month, excl. VAT
- 1 Swiss number (or your current one, ported)
- Lines for the whole team, app for iPhone and Android
- Voice menu, hours, holidays, queues, forwarding
- Voicemail by email and missed call alerts
- Call log and customer portal
- Initial setup done by us
Pay as you go
Outgoing calls
pay per use, no connection fee
Extra number
for another location
Unlimited calls
flat-rate option for landline and mobile
Number porting
we handle it with your current provider
We tell you the exact price before activating any option.
FAQ
Everything you'd like to know.
Can I keep my current number?
Yes. We handle the porting from your current provider; we only need the account holder's details. Your number keeps working in the meantime.
How fast can I start?
With a new number your phone system is ready in 1–2 working days. We set up menu, hours and lines with you; after that you change everything yourself.
What do I need in the office?
Just an internet connection. You call with the app on your mobile, an IP desk phone or from your computer.
What do outgoing calls cost?
Pay per use, no connection fee, every call listed. If you call a lot, choose the flat-rate option.
Can I use my own recordings?
Of course. Upload MP3 or WAV files and we convert them for the phone. If you don't have any, we'll help.
Is there a minimum contract?
No. The subscription can be cancelled monthly. The number is yours and you can take it to another provider.
Which languages?
Customer portal, support and recordings in German, Italian, French and English. Menus can be in several languages.
Get started
No more missed calls. Start today.
Leave your details: we call you back, talk through how you take calls today, and in 48 hours your phone system is ready.
- A box in the storeroom
- 5-year contracts
- A technician for every change
- Customers lost on hold